Menxue Cheng
Hunan University
TikTok
Huawei
OPPO
An AI-powered support assistant helps users find answers before entering the Help Center or submitting a customer-service request. Sources and feedback remain visible, with a clear path to human support whenever it is needed.
Reusable templates turn an operations-heavy leaderboard setup into a guided, self-serve flow. Publishers can configure reward tiers, budgets, and campaign rules once, then reuse them across future events with less repetitive setup.
I primarily design B2B configuration pages for game publishers and developers on TikTok for Gaming, a platform that connects publishers, creators, and players.
A component library becomes an executable system—structured for reuse, variation, and faster product work.
Live interaction and AI shopping connect discovery, conversation, and purchase in one continuous experience.
Portfolio narrative, layout rules, and verification become an executable design workflow.